Wow. A Response — and the RIGHT one

I found out today that my firm has decided to put the Websense Internet Filtering Software back onto our network. Our firm is pretty liberal (and I mean that literally, not politically) on its internet policy, but they sure don’t want our IP addresses showing up on, say, porn sites. The problem is that I went to visit the Libertarian Rant today, and found that it was blocked as a “Racism and Hate” site.

First, I got pissed off. Who the hell do these people think they are to call him a racist? That’s damned near libel. I start looking up the company, to see how they come up with this crap. I find out that they have a form to submit changes to. You bet your ass that they are going to hear from me. I give them the matter of fact version the first time (since I want to give them tbe benefit of doubt) and start loading up the verbal guns to let them have it, when I get this reply:

Hello,

Thank you for writing to Websense.

The site you submitted has been reviewed and the categorization has been
changed to Political Organizations. The update should be available in
the next publication of the database.

Thank you for your assistance.

The Websense Database Services Staff
TL

—–Original Message—–
From: [email protected] [mailto:[email protected]]
Sent: Thursday, October 14, 2004 4:19 PM
To: Websense DB Update
Subject: Suggest a Change to the Websense URL Database

Name: Phelps
Company:
Email: [email protected]
Phone:
Websense Version:
DB Version:

URL 1: http://libertarianrant.com
Action 1: Should not be blocked
Recommended Category 1: Government: Political Organizations
Current Category 1: Racism and Hate

Let me tell you, I was astounded. All the nasty things jostling around in my brain waiting to pour out onto my blog gave a united, “gwah?” I still don’t like the idea that my connection is being filtered, but I can abide it if they actually put some reason into it and sites like LR don’t stay in the pigeonholes when they are misclassified. I certainly appreciate that they will accept suggestions from someone who isn’t technically a customer, but instead is simply a third-party user of the system.

2 Comments

  1. Mexigogue says:

    I’m actually shocked that they made the right decision too. They must have some rational people working there. Typically you would expect someone’s first response to be be defensive of their original decision.

    Just to be funny I joined Democratic Underground a while back. I posted about five times before I was summarily banned. I went back to what I had written and I found nothing offensive (unless you’re the type with a hairtrigger feely response). I e-mailed them and asked what I had said wrong. No response. Sissies.

  2. Phelps says:

    That’s actually the standard DU response. DU really stands for “Dissent Unacceptable”.